Privacy Policy for DTR Enterprises LLC, DBA Global Fusion Mobile / Global Fusion RVA Effective Date: April 22, 2025At DTR Enterprises LLC, doing business as Global Fusion Mobile / Global Fusion RVA ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our mobile catering and concessions services, including through our website ([www.globalfusionrva.com] and (www.globalfusionmobile.com), (http://www.globalfusionrva.com])), mobile applications, or in-person interactions at events, festivals, or concessions stands. By using our services, you agree to the terms of this Privacy Policy.1. Information We Collect We may collect the following types of information:
- Personal Information: Information that identifies you, such as your name, email address, phone number, mailing address, or payment details (e.g., credit card information) when you book our catering services, place an order, or contact us.
- Event-Related Information: Details about your event, such as location, date, menu preferences (e.g., fusion cuisine options), or special requests, provided during bookings or consultations.
- Marketing and Communication Data: Information you provide when signing up for newsletters, promotions, or responding to surveys, including your contact preferences.
- Transaction Information: Details about your purchases, such as order history, payment amounts, and service dates.
- Usage Data: Information about how you interact with our website or app, such as IP address, browser type, pages visited, and time spent, collected via cookies or similar technologies.
- In-Person Interactions: Information you provide at events, festivals, or concessions stands, such as contact details for loyalty programs, feedback forms, or contest entries.
2. How We Collect Information We collect information in the following ways:
- Directly from You: When you submit booking forms, place orders, sign up for marketing, or communicate with us via phone, email, or in person at our mobile catering units or concessions stands.
- Automatically: Through cookies, analytics tools, or other technologies when you visit our website or use our app.
- From Third Parties: From payment processors, event organizers, or marketing partners when you engage with our services through their platforms.
3. How We Use Your Information We use your information to:
- Provide and manage our catering and concessions services, including processing bookings, orders, and payments for our fusion-inspired cuisine.
- Communicate with you about your orders, events, or inquiries, including sending confirmations, invoices, or updates.
- Improve our services by analyzing customer preferences, feedback, and website/app performance to enhance our menu offerings and customer experience.
- Send promotional materials, newsletters, or offers about Global Fusion Mobile / Global Fusion RVA events and services, if you’ve opted in to receive them.
- Comply with legal obligations, such as tax reporting or health and safety regulations.
- Prevent fraud and ensure the security of our services.
4. How We Share Your Information We may share your information with:
- Service Providers: Third parties that assist with our operations, such as payment processors, website hosting providers, or marketing platforms, under strict confidentiality agreements.
- Event Partners: Event organizers or venues, when necessary to coordinate catering services for your event.
- Legal Authorities: When required by law, such as in response to subpoenas, court orders, or to comply with health regulations, including those specific to Virginia food service operations.
- Business Transfers: In the event of a merger, acquisition, or sale of DTR Enterprises LLC, your information may be transferred to the new entity.
We do not sell your personal information to third parties for their own marketing purposes.5. Your Choices and Rights You have the following options regarding your information:
- Opt-Out of Marketing: Unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
- Access or Update Information: Request access to, correction, or deletion of your personal information by contacting us at [info@globalfusionrva.com (info@globalfusionrva.com)].
- Cookies: Adjust your browser settings to decline cookies, though this may affect your experience on our website.
6. Data Security We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.7. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., Virginia tax and health regulations), or resolve disputes, typically no longer than 7 years for transaction-related data. After this period, we securely delete or anonymize your information.8. Third-Party Links Our website or app may contain links to third-party sites (e.g., payment processors or social media platforms). We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing information.9. Children’s Privacy Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.10. Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or contacting you directly. The effective date at the top of this policy will be updated accordingly.11. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: DTR Enterprises LLC, DBA Global Fusion Mobile / Global Fusion RVA
Email: [info@globalfusionrva.com (info@globalfusionrva.com)]
Phone: [804-514-1999]
Mailing Address: [2101 Hopkins Rd. #24074. Richmond, VA. 23224]